COVID-19 Update - July 13, 2020

We are OPEN and we are HERE for you!
As COVID-19 continues to progress, we are following the direction of public health officials to limit the effect that COVID-19 will have on our valued employees and customers.

Barrie Factory Store Operations:

    • Open to walk-in customers on FRIDAYS only from 9:30am-5:30am.
    • Curbside Pick-up available on Tuesdays, Thursdays and Fridays.
    • Online ordering available through our website.
    • Masks must be worn inside the store as per the Simcoe Muskoka District Health Unit.
    • Hand sanitizer is available.
    • We have increased our cleaning and sanitation measures.
    • We have MORE than just baked goods!  You can also order most of your groceries!

    Bala Store Operations::

    • Open to customers Monday-Thursday from 9:00am-4:00pm, and Friday-Sunday 7:30am-4:00pm.
    • Curbside pick-up available daily.
    • Delivery option is also available within a 50km radius.
    • Online ordering available through our website.
    • Masks must be worn inside the store as per the Simcoe Muskoka District Health Unit.
    • Hand sanitizer is available.
    • We have increased our cleaning and sanitation measures.
    • We are encouraging physical distancing and will only permit 6 customers into the store at once .
    • We have a designated Entrance and Exit and area to line-up outside, please look for the signs and kindly follow any directions of our staff members.
    • We will only have 2 cashiers working at once. We have installed protective shields at our cash registers.
    • To avoid the line-up, we encourage online ordering through our website.
    • Staff will be provided gloves and masks to be used to protect others and themselves.

    How You Can Help

    • If you are in isolation or experiencing any flu-like symptoms, please do not visit our store. Try to make alternate arrangements with friends or family or use our convenient curbside pick up option.
    • We require all customers to wear a mask/face covering when inside our stores.
    • We recommend sanitizing your hands upon entry and exit of our store.
    • Please be patient and kind to our staff. They are working hard for you!

    Changes to our Production Facility Operations:

    • We have increased our cleaning and sanitization measures.
    • We support and encourage physical distancing by creating space between employees while working.
    • We are providing masks and gloves for employees.
    • We are taking the temperature of our staff before they begin to work.
    • We are not permitting anyone who is not a Don’s Bakery employee into our production areas.